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tips4me.com - business etiquette | BUSINESS ETIQUETTE |  | | How Do I Design My Business Stationery? |  |
Business stationery is the first step in building a corporate identity. It reflects upon the person, the institution and the values they profess. If you are an artist, or employed in the 'media' you can give a free reign to your imagination. However for the rest who are forced to adhere to dapper standards here are a few basic guidelines:
• Do not compromise on the quality of paper. Select smooth, thick paper in white and off white shades.
• Use dark coloured inks like royal blues and blacks for printing.
• Avoid fancy fonts. Stick to routine ones like Times New Roman or Arial in 10 point size which makes reading easy.
Ensure that the card contains basic and relevant information including name of business, address and a scaled down logo.
| | Personal Calls At Work | |
Most companies frown upon personal calls being made in the office, but it happens anyway, sometimes with unpleasant consequences. If you are going to make personal calls at work, find out what the company policy on this is.
• Find out if personal calls are allowed, and if there is a charge for this. Even if you are allowed to make free calls, don’t push your luck by sitting on the phone, exchanging gossip or discussing cricket scores!
• Long distance love is expensive; don’t fund it from your company telephone kitty. Most companies keep detailed accounts of numbers dialed, and you could be in for a reprimand, as well as a big bill at the end of the month.
• When receiving personal calls in the office, keep them short. You get paid to work!
• Your colleagues need not be a part of your telephonic conversation. Keep your voice as low as possible.
| | Choose The Right Restaurant To Dine Your Client | |
A leading gastronome once said, “My favourite restaurant is the one where I’m known best.” Business entertaining is fraught with enough dangers without you having the additional worry about the quality of food or service! Always ask your guest for a food preference. If the details are left up to you, the choice should be swift and sure.
• Favoritism is the best policy sometimes. Patronise a restaurant known for its central location, good food and service. It pays to familiarise yourself with the waiters, staff and management.
• Make sure the restaurant is not too trendy or popular. You should not have to jostle with crowds or shout above the loud lunchtime conversation to make yourself heard.
• The management will be more inclined to give you the best tables at short notice if you are courteous, tip well and dine there often enough. Remember that your guest is observing you every minute, so take that extra precaution to set the stage for a successful business exchange!
| | Should You Refuse Alcohol At A Biz Meeting ? | |
You are at dinner, at a business associates house, and have just been served a helping of delicious looking, and painstakingly stuffed, mushrooms. Unfortunately, you are allergic to them! Should you refuse to eat them and risk Would you refuse to eat them and risk upsetting your host, or swallow them bravely and pray that bagging the contract is worth the suffering? The golden rule is: as far as possible, avoid making a fuss and embarrassing anyone. • If you have any food allergy or preference, if for example, you are a vegetarian, inform your host when you accept the invitation. You don’t want to keel over at the table, at the sight of a rare steak!
• At a buffet or large gathering, it is easy enough to avoid taking the food you don’t eat. However, in some situations it would be very awkward if you refused to eat or drink something that was offered to you. Use your discretion. If a polite refusal is not possible and it’s not a life-threatening allergy, don’t fuss. Swallow it with a smile!
• If you don’t drink alcohol, don’t hesitate to say so. It is perfectly acceptable to refuse wine or any other alcoholic drink and equally possible to have a great evening drinking fruit juice or water! |
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